Cancellation & Refund Policy

All bookings — Arrive & Drive sessions, Mini-Prix, Grand-Prix, Super-Prix, custom events, coaching slots and academy fees — are strictly non-refundable once payment is received and a slot is allocated. No refunds will be issued in cash, bank transfer, store credit, or to the original payment instrument.

We understand plans change. You may reschedule a confirmed booking to a different date or time under the following rules:

• More than 24 hours before your slot: free reschedule, subject to slot availability on the requested new date.
• Less than 24 hours before your slot: we cannot guarantee a reschedule. Where capacity allows we will accommodate you; otherwise the booking is forfeit.
• No-show: drivers who do not arrive within 15 minutes of their scheduled slot are treated as no-shows. No reschedule, no refund.

Each booking may be rescheduled once. Rescheduled bookings must be redeemed within 60 days of the original slot date.

Send a WhatsApp message to +91 90813 22600 or email erdaspeedway@gmail.com quoting your booking ID, the original slot date/time, and your preferred new slot. A reschedule is confirmed only when we reply with a written confirmation — please do not assume the change has been made until you receive it.

On the rare occasion that we cancel a session for reasons within our control (e.g. equipment failure that cannot be resolved in time), you will be offered, at your choice:

• a free reschedule to a date and time of your preference;
• a credit note for the full amount paid, valid for 180 days; or
• a full refund to the original payment instrument, processed within 7–10 working days.

If a session is cancelled due to circumstances beyond our control — heavy rain, government order, power outage at the facility, public-safety incident, or similar — we will offer either a free reschedule or a credit note valid for 90 days. Force-majeure cancellations are not eligible for a cash refund.

Drivers disqualified for unsafe behaviour, ignoring marshal instructions, intoxication, or non-compliance with the safety briefing are not eligible for any refund, reschedule or credit note.

In the limited cases where a refund is approved (Section 4 only), payment-gateway charges levied by Razorpay are non-recoverable and will be deducted from the refund amount.

If you believe a charge has been made in error, contact us within 7 days of the transaction at erdaspeedway@gmail.com. Please do not raise a chargeback with your card issuer until we have had a chance to investigate — chargebacks raised without prior contact may result in suspension of future bookings.